Documentation

Everything you need to know about using Aivelin.io

Getting Started

Aivelin helps you add an AI assistant to your website that answers visitor questions and captures leads.

To get started, create an account, add your first project, and generate your AI widget. No technical skills are required. Most users launch their assistant in under 10 minutes.

In this section, you will learn:

  • What Aivelin does and how it works
  • How to create your first project
  • How to test your AI assistant before going live

Widget Setup

The Aivelin widget can be added to your website using a simple embed code.

You can control where the widget appears, how it looks, and how users interact with it. The widget works on desktop and mobile devices.

In this section, you will learn:

  • How to install the widget on your website
  • How to adjust widget position and behavior
  • How to customize basic appearance settings

AI Training

Aivelin's AI learns from your business content to provide accurate answers.

You can train your AI using website pages, FAQs, and custom text. After updating your content, the AI automatically refreshes its knowledge.

In this section, you will learn:

  • What data the AI uses to learn
  • How to add and update knowledge sources
  • What limitations to be aware of when training your AI

Assistant Behavior & Lead Qualification

This section explains how Aivelin qualifies leads and how assistant behavior affects conversations.

Smart Qualification is the default behavior enabled for all users. It balances conversation and lead capture. Starter and Pro plans can switch assistant behavior presets: - Direct Lead Capture - Support / FAQ What Aivelin does NOT do: - Does not spam visitors - Does not force contact details - Does not replace sales teams

In this section, you will learn:

  • How Smart Qualification works
  • When to use advanced assistant behavior presets
  • How assistant behavior affects lead collection

Plans & Limits

Aivelin offers different plans based on usage and features.

Each plan has message limits and feature restrictions designed for different business stages. You can upgrade or downgrade your plan at any time.

In this section, you will learn:

  • Differences between available plans
  • Message limits and fair usage rules
  • What happens when you reach your plan limits

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